Introduction

This website is operated by Apothecary Of Blends Pte. Ltd, trading as Apothecary Of Blends or AOB for brevity. Throughout the site, the terms “we”, “us” and “our” refer to Apothecary Of Blends. Apothecary Of Blends offers this website ("Website", "Site"), including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Please read these Terms of Service carefully before accessing or using our website.

Consent

By visiting our site and/or purchasing something from us, you -

(A) You are at least 18 years of age;
(B) You are the user of this Website and engage in our "Service";
(C) You agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. This Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content;
(D) You have provided accurate, true and complete information on and/or through the Website;
(E) You have given us your consent to allow any of your minor dependents to use this Website;
(F) You understand that your content (not including credit card information - Note that Credit card information is always encrypted during transfer over networks), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices;
(G) You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us; and
(H) You are not permitted to assign or transfer the rights and obligations outlined in the Terms, whether in their entirety or in part, to a third party without obtaining our explicit written consent. Any attempt to assign or transfer such rights or obligations without our consent will be considered invalid.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Terms and Conditions

1. Intellectual Property, Software and Content

The intellectual property rights for all software and content accessible on or through this Website are the exclusive property of Apothecary Of Blends (AOB) and are safeguarded by copyright laws. These rights are entirely reserved by us. You may, for your personal and non-commercial use, store, print, and display the provided content while giving appropriate credit to Apothecary Of Blends (AOB)'. However, you are strictly prohibited from using any content for business or commercial purposes. We retain ownership and licensing rights for all intellectual property associated with the Site's content and materials, and no copying, reproduction, modification, republishing, uploading, posting, transmitting, adapting, downloading, distribution, or any other use of the content or materials from the Site is allowed without prior written permission from us.

2. User Account and Personal Information

You may be required to create and register a user account in order to access certain features or services of the Website. When you choose to do so, you will need to provide us some personal information. Any personal data you share with us will be handled in accordance with our Privacy Policy. For more information on our Privacy Policy, please refer here.

Should you suspect a breach or unauthorized use of your account, please inform us at apothecaryofblends@gmail.com . However, it is understood that any access, use of the website or our services, as well as any related information or communication linked to your account, will be considered as your actions. We won't be obligated to investigate the user of your account and can rely on this information as if it were provided by you.

We retain the right, at our sole discretion and without prior notice, to disable, deactivate, or terminate any account for any reason, including a failure to comply with our terms and conditions.

3. Information and Description of Products and Services

We strive to be as accurately as possible. However, we cannot guarantee that the information provided on the website, including product features, price, offers, stock availability and shipping information are always accurate, complete, reliable, current, error-free, meet your expectations and/or that any errors in the Service will be corrected. We reserve the right to correct any inaccuracies, omissions, or errors and to update or modify the information on the website without prior notice.

If we detect a reasonable error in the product you've ordered, we will promptly notify you and take the necessary steps to rectify it. In the event that we cannot reach you, your order might be canceled, and any payment you've made will be reimbursed using your initial payment method.

4. Available Products and Services

Certain products and Services may be available exclusively online through this website. These products and Services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right, but are not obligated, to limit the sales of our products and Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products and Services that we offer. We reserve the right to discontinue any product and service at any time. Any offer for any product and Service made on this site is void where prohibited.

We reserve the right to discontinue any product and service at any time. Any offer for any product and Service made on this site is void where prohibited.

5. Price

Unless otherwise stated, all prices are in Singapore dollars ("S$", "SG$", "SGD $"). Prices indicated in any other currency are provided for informational purposes only. The final amount you are charged for a product in any currency other than Singapore dollars may vary from the listed price and will be determined by the third-party responsible for processing your order's payment.

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

6. Order

When you place an order on the website, it is an offer made by you to purchase the products and/or services from us. The information such as description and details on the Website is an invitation to treat, not an offer. A contract only between you and Apothecary Of Blends is form when your intended order, with consideration, has been accepted by us in the form of written expression, usuall with a confirmed order receipt sent via email.

We reserve the right to accept or decline any order you place with us. We have the discretion to, as we see fit, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. Furthermore, we maintain the right to impose limitations or prevent orders that, in our exclusive judgment, seem to be initiated by dealers, resellers, or distributors.

In the event that -
(A) We are unable to accept your offer or proceed with the transaction for any reasons from our end, we will promptly refund back the amount you have paid to us; or
(B) We make a change to or cancel an order due to reasonable circumstance, we may attempt to notify you by contacting the e mail, billing address and/or phone number provided at the time the order was made.

To ensure accuracy and efficiency in our fulfillment process, we do not allow combinations of orders.

Once order has been confirmed, we can only accommodate a request based on reasonable case-by-case basis before the order is processed by our fulfilment team. We kindly request that you avoid sending multiple emails. Our email system operates on a ticketing basis, and sending multiple emails may cause the initial email from the same sender to be pushed back, potentially leading to delays in our responses.

7. Discounts

Discounts are not applicable to selected Special Collections (stated at checkout) and sale items.

Discounts are not stackable unless otherwise specified by us.

Apothecary Of Blends reserves the rights to void any discounts in cases where we identify misuse and abuse of discount codes.


8. Payment

Apothecary Of Blends currently offers Shop Pay, Google Pay, Visa, Mastercard, Amex and UnionPay.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Any orders that are unpaid after the specified payment time-frame shall be cancelled automatically unless we determine otherwise in our discretion. Store credits will be issued in the event that the payment was made after the stated duration without notification. Refunds are strictly not allowed.

In the event that we did not receive payment and orders are cancelled, you may be blacklisted from future purchases.

9. Taxes and Duties

It is your duty to cover any taxes or duties imposed or applied to your order, including those associated with the delivery or shipping of your order.

10. Shipping and Delivery

Deliveries for orders are services provided by external third parties. While we make every effort to ensure a smooth delivery process, we are not responsible for any actions, services, or issues related to the third-party delivery service. Any complaints or concerns regarding the delivery service should be directed to the service provider. It is essential that you provide accurate and complete delivery information to facilitate a successful delivery. Any additional costs or fees associated with the use of the third-party delivery service are your responsibility. We cannot guarantee specific delivery times, espeically during sale periods, launch periods, holidays and/or uncontrollable circumstances, and disclaim liability for any delivery failures, delays, or issues resulting from the service provider's actions. You must adhere to the terms and policies of the third-party delivery service such as restricted areas and additional charges for specific locations for examples. Please note that disputes or issues arising from the use of the delivery service are beyond our control and should be resolved directly with the service provider. We reserve the right to change or discontinue the use of a specific third-party delivery service at our discretion. And if such changes have a direct impact on your situation, we will promptly communicate with you to seek the most suitable and reasonable resolution.

In the event of a delivery failure for any reason, resulting in the return of your order to us, we are pleased to assist with re-delivery. However, you are responsible for covering any costs associated with the return and the subsequent re-delivery. Should you decline or fail to accept the delivery for any reason, your order will be considered canceled. In such a case, the amount paid for your order, minus all expenses and costs incurred by us in relation to order processing, delivery, and shipping, will be refunded to you through your original payment method.

11. Prohibited Uses

You are prohibited from using the site or its content: -

(A) for any illegal and unlawful purpose;
(B) to solicit others to perform or participate in any unlawful acts;
(C) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(D) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(E) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(F) to submit false or misleading information;
(G) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(H) to collect or track the personal information of others;
(I) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(J) for any obscene or immoral purpose; or
(K) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website immediately for violating any of the prohibited uses.

12. Third Party Links

Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

13. Third Party Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

14. User Comments, Feedback and Other Submissions

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, use, create derivative works from, sell, incorporate into other materials and/or otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation -

(A) to maintain any comments in confidence;
(B) to pay compensation for any comments; and
(C) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

15. Accuracy, Completeness and Timeliness of Information and Descriptions

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

16. Warranties and Limitation of Liability

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We disclaim any warranty, condition, guarantee, results, term or representation regarding -

(A) The Website and its performance in terms of accuracy, reliability, completeness and validity
(B) The Website is safe, secure, smooth, timely and error-free
(C) Any defects has been rectified

We are not responsible for any errors or omissions in the Website. Your choice to access and use the Website is undertaken at your own risk.

You understand, acknowledge and expressly agree that your ability to access and use the Website relies on third-party service providers and we are not accountable for the actions and inactions of these third-party service providers, as well as we disclaim any liability associated with the acts, omissions, or defaults of these third parties. For examples, internet or network providers to allow you to visit our Website, payment providers to process payment. We cannot guarantee the security of the systems and data collected, retain, use and disclose of these third-party service providers.

In no case shall Apothecary Of Blends, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

17. Changes to Terms of Service

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time at this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website at our sole discretion from time to time, to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Terms of Service on the Site, update the "Last updated" date and take any other steps required by applicable law. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

18. Accessibility and Changes to Website

The discretion is ours to deny access and use to the Website, at any part of it and point in time without prior notice to you.

We reserves the right to make changes to and remove any or the entire part of the Website at any time without informing you. Note that the Website may become outdated and we are not obliged to update them. We are not responsible for any reason if the Website or any part of it becomes unavailable at any time and period.

19. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

We reserve the right to terminate you from using our Services for any breach or violation of any the Terms. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

20. Survivability

All clauses in the Terms that are designated to persist or are inherently meant to endure beyond the conclusion of the Terms will continue in effect following such termination.

21. Indemnification

You agree to indemnify, defend and hold harmless Apothecary Of Blends and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim, losses, damages, costs, expenses and/or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your access, use and/or participation in the Website, including and without limitation, for -

(A) Your violation of any law or the rights of a third-party;
(B) Any claims of of infringement of a third party’s rights;
(C) Damage to tangible property, bodily injury or death;
(D) Negligence or willful misconduct that attributed to you or any of your agents; and
(E) Your breach of these Terms of Service or the documents they incorporate by reference

22. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be subjected to and interpreted in compliance with the laws of the Republic of Singapore.

23. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

24. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

The headings in the Terms are included for convenience and should be ignored in interpreting the Terms. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Version as at 20 July 2024